HIMSS 2025 recap: From RPA to agentic AI.
HIMSS 2025 brought together healthcare IT professionals, leaders, vendors and clinicians from around the world. The focus: AI-driven automation and cybersecurity in healthcare.
The takeaway first, the tour after.
Three things I would tell a founder who could not make it.
HIMSS 2025 was a landmark event that showed the power of AI, automation, and cybersecurity in healthcare.
AI is no longer optional. It's key to boosting provider speed, automating workflows, and securing healthcare systems.
Starting with targeted admin workflow automation gives the fastest ROI. It also builds confidence in AI across the org.
Conversations at the QliqSoft booth.
Healthcare execs, CIOs and AI pioneers all wanted tools that streamline work, boost security and cut burnout.
What healthcare leaders asked for.
Healthcare CIOs shared their frustration with RPA tools that need constant fixes when EHR systems update. Clinical ops leaders talked about staff burnout from paperwork and admin tasks. Security officers liked security built into the automation workflows instead of bolted on.
Partnership discussions emerged around an AI-driven triage automation pilot with a major hospital network, security protocols for automated systems, and interest from several regional health systems in QliqSoft's agentic automation platform.
Six things worth taking home.
AI in healthcare workflows
Improved documentation and coding accuracy, faster patient response times and better scheduling efficiency.
Emerging cybersecurity threats
The rise of AI-powered threats targeting healthcare data, and the critical role of staff training in preventing breaches.
Adaptability
Unlike rigid RPA that breaks when things change, agentic AI adapts to new data formats, steps and rules.
Complex decisions
Agentic AI handles nuanced healthcare cases that need judgment. RPA is limited to strict if-then logic.
Learning and improvement
Agentic AI learns from new data and gets better over time. RPA stays the same unless updated by hand.
Integration
Agentic AI works across different healthcare systems without heavy API wiring, making setup faster and more flexible.
Couldn’t make it to HIMSS 2025?
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- Event recap: key insights and takeaways
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HIMSS 2025 is the premier healthcare information and technology conference, bringing together healthcare IT professionals, executives, vendors, and clinicians from around the world. The conference focuses on AI-driven automation, cybersecurity, and digital transformation in healthcare settings.
HIMSS 2025 was held from April 21-25, 2025, at the Las Vegas Convention Center in Las Vegas, Nevada.
Girish participated as a speaker and was featured at the QliqSoft booth. He engaged with healthcare executives, CIOs, and AI pioneers, sharing insights on AI implementation strategies and demonstrating how AI-driven solutions can streamline healthcare operations.
Key topics included the transition from traditional RPA to agentic AI automation in healthcare, AI's impact on healthcare workflows (30-40% reduction in administrative tasks), emerging cybersecurity threats, and zero-trust architecture as the new standard for healthcare IT.
Unlike rigid RPA solutions that break when processes change, agentic AI systems can adapt to variations, handle complex decision-making, learn and improve over time, and work across disparate healthcare systems without extensive API connections. Health systems reported 40-60% greater ROI with agentic AI compared to RPA.
You can schedule an AI strategy session at gkotte.com/calendar to discuss how AI and automation can address your specific healthcare challenges, from reducing administrative burden to enhancing security posture.
Key outcomes included a potential pilot program with a major hospital network, collaboration discussions with healthcare AI research groups on security protocols, and significant interest from regional health systems in QliqSoft's agentic automation platform.
You can book a strategy session at gkotte.com/calendar, connect on LinkedIn at linkedin.com/in/gkotte, follow on X @gkotte1, or email directly with QliqSoft-related inquiries.
Automate the admin work first.
Targeted workflows, faster ROI, security built in. Bring the challenge; leave with the next three steps.